Classes 2A–2D as required
Defect notice rectification
Ausgrid, Endeavour Energy and Essential Energy issue defect notices against unsafe or non-compliant service equipment, and they carry deadlines backed by disconnection powers. Rectification usually needs a Level 2 provider because the defective equipment sits on the network side of your installation.
Scope
What this covers
Assessment of the notice against the equipment actually on site
Consumer mains, point-of-attachment and service line rectification
Private pole replacement where the notice cites pole condition
Switchboard-adjacent rectification coordinated with a licensed electrician where scope crosses the boundary
Completion paperwork so the network can close the notice
Timing
When it's needed
A defect notice arrives with a reference number, the issuing network, the cited defect and a rectification date. Acting early preserves scheduling choice; leaving it late risks disconnection and re-energisation costs on top of the rectification itself.
Never touch fallen service lines, exposed conductors or damaged network equipment. Keep people clear and report life-threatening electrical hazards to the network operator or emergency services immediately.
Quote variables
What shapes the scope
The exact defect classes cited and whether they span network and installation sides
Deadline proximity and whether an extension request is realistic
Access conditions for poles, roofs or trenches involved
Whether metering or switchboard work is bundled into the same visit
Level 2 service work in NSW may only be performed by accredited service providers authorised under the ASP scheme for the relevant class of work. Ask any provider for their ASP accreditation number, its classes, and their electrical licence, and verify both before work starts.
Level 2 services
Start your quote
Send through the job details and we'll connect you with a licensed provider who can quote this work.
If this is an emergency or anyone is at immediate risk, contact the relevant emergency service or your network or utility operator directly instead of using this form.